FAQ

Your questions,
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Everything people ask before their first campaign. If yours isn't here, email support@sndsignage.com and a founder will answer it.

Costs and payment

How much does a campaign cost?

A flat £100 management fee plus your chosen ad budget (15% of budget above £650). Three screens included; extra screens £30 each. Worked examples are on the pricing page.

Is there a minimum budget?

No hard minimum, but below roughly £150 of ad budget a campaign is usually too brief to build recognition, and we'll say so. The builder shows estimated plays and reach at any figure.

How do I pay?

The management fee is a normal card checkout. The ad budget is paid via a secure payment link once you've approved your proposal, so the money only moves after you've seen exactly what it buys.

Is there a contract?

No. You pay per campaign, nothing auto-renews, and there is no cancellation fee because there is nothing to cancel.

What's your refund policy?

The short version: fair. The full version is on our refund policy page.

Campaigns and creative

Do I need to design my own ad?

No. Creative guidance is included, and effective screen ads are simpler than people expect: one striking image, your logo, one offer, one way to contact you.

Can my ad run only at certain times?

Yes — day-and-hour scheduling is a core feature. A weekend restaurant can run Thursday to Sunday only; a commuter-focused business can run weekday mornings.

How do you choose which screens I'm on?

From your brief: the areas your customers come from, the venue types that fit your audience, and your budget. The proposal lists every screen with its estimated daily plays and reach, and nothing is booked until you approve it.

How quickly can I go live?

Typically within a few working days of approving the proposal and creative. Tell us a target date in the brief and we plan around it.

How do I know it's working?

Your dashboard shows campaign performance, and we log plays over the life of the campaign. For direct response, we recommend a trackable element in the creative — a dedicated offer or landing page.

About us

Who is SNDsignage?

A founder-run platform built in Long Eaton by GW Technologies — the story is on the about page. When you email us, the people who built the platform reply.

What areas do you cover?

Our home patch is Long Eaton, Nottingham, Derby and the surrounding towns, with campaigns available across the UK through our screen network partners.

Ready when you are

The campaign builder answers the biggest question of all — what your budget gets you — in about three minutes.

Build my campaign See full pricing guide